Services

We’re with you every step of the way

Helping businesses transition to the outsourcing model is an essential part of our service, and we offer full implementation support. We understand that the shift comes with certain challenges, and are here to address your concerns.

Each accounting firm varies slightly in its protocols, and we know that any worker coming from outside will need to become familiar with your specific processes. Connect already works with over 100 firms in Australia and New Zealand, so we’re experienced in adapting to different cultures. And we’ll assign one dedicated team to your business to provide greater stability within the outsourcing process.

As further assistance, we provide a dedicated account manager who will work with you to understand the opportunities and challenges facing your business. This ensures we stay in step with your needs. Our service desk will field your requests and act as your co-ordination point, making sure your jobs are completed on time and you are kept informed at every point.